Wireless Phone Services and 9-1-1:
Approximately half of all 9-1-1 calls are now made on wireless phones. Although wireless phones provide a reliable connection to 9-1-1 dispatchers, callers should be aware of important differences in how wireless 9-1-1 calls are processed.
- Depending upon location, the call will be answered by the local dispatch center such as the DCC, or by the State Patrol. The dispatcher will determine if your situation requires the call to be transferred.
- The dispatcher may not receive your name and specific location on the 9-1-1 screen when you call. Depending upon the age of your phone and grade of service, the location information may or may not be available. The dispatcher will need to confirm your exact location.