The DCC encourages the use of 9-1-1 for any situation which requires the response of police, fire or emergency medical personnel. This includes non-emergency situations such as reporting a crime, a traffic situation or suspicious activity. The dispatcher will ask questions to help assure the proper level of response and assure that emergencies receive the highest priority. 9-1-1 should not be used for information-only purposes.
Examples of Proper 9-1-1 Usage:
- Reporting any situation that requires a police officer at the scene (e.g. assaults, traffic accident, burglary report, damage to property, parking complaint, other ordinance violations, etc.)
- Summoning an ambulance for medical assistance.
- Reporting fire, smoke or fire alarm.
- Reporting a crime in progress.
- Reporting suspicious or criminal activity. (shouts for help, glass breaking, vehicle or person that does not appear to belong in neighborhood).
Examples of Improper 9-1-1 Usage:
- Informational requests. (e.g. local event information, status of persons under arrest, impounded vehicle questions, ordinance or law questions).
Contact your Local Police Department or Sheriff’s Administrative Phone Line to:
- Ask for information regarding the status of a report or investigation.
- Ask for information regarding a city ordinance.
- Talk with a specific officer or employee of the department.
- Information regarding person under arrest.
- Inquire about impounded vehicles or animals.
- Request a copy of a police report.
DCC Phone Numbers:
- 9-1-1. Police, Fire or Emergency Medical Response.
- (651) 322-2323 or (952) 322-2323. 24 hour dispatch.
- (651) 322-1900. DCC administrative offices.